Welcome to Public Utilities Online Application
for water & sewer services.

Copies of the following related documents are required for upload:

1) Government Photo ID,

2) signed Lease, and/or signed settlement.

Please Note: All documents are required for submittal before account can be established. Water and/or sanitary sewerage disposal service may not be turned on until this application/agreement is completed, signed, and returned to the Department of Public Utilities. The existing account balance must be current. Arrears must be paid in advance of service transfer.

If you have any questions, call us at 757-382-6352, or email us at water@cityofchesapeake.net. You will be contacted to complete the registration process to set up your new account after your application and related documents are received. The Department reserves the right to require customers to appear in person and present photo identification or other required documentation.

Secure Document Upload

1) Upload a copy of a driver's license for each application.

2) If you are a tenant, please upload a signed copy of your lease. If you are a recent owner (less than 30 days), please upload signed copy of settlement statement or closing disclosure.

Files size: We recommend file(s) smaller than 4MB.
Accepted file extensions: pdf, doc, docx, png, jpg, jpeg, png, gif  

NOTE ON DOCUMENT UPLOADS

If you choose NOT to upload your documentation, please select the Print PDF button on the submission page, print, sign, and deliver the application along with copy/copies of each applicant's driver’s license as well as lease or ownership documents as applicable. Deliver to: Public Utilities, 306 Cedar Road, Chesapeake, VA 23322 

Home Service Application's Terms and Conditions* 

Under penalties of perjury, I declare that the information provided is true, correct, and complete, to the best of my knowledge and belief.

I further acknowledge that by providing false or misleading information on this application will subject me to criminal and/or civil prosecution.

The applicant hereby applies to the City of Chesapeake pursuant to Chesapeake City Code Section 78-89, administered by the Department of Public Utilities, for water and/or sanitary sewerage disposal service to be supplied at the service address set forth above and at such other service address as may be designated by applicant, where water and/or sanitary sewerage disposal service is furnished by the City of Chesapeake, Department of Public Utilities.

In consideration of said service, the applicant agrees to pay for said water and/or sanitary sewerage disposal service at the rates now or hereafter established by the City Council of the City of Chesapeake as bills are rendered therefore from the date service is provided until notice is provided to the Department of Public Utilities to discontinue the service, and further agrees to be bound by all rules, regulations and ordinances, now or hereafter established by the City Council of the City of Chesapeake or the Department of Public Utilities, governing the regulation, use and supply of water and/or sanitary sewerage disposal service. The applicant further agrees to pay the Department of Public Utilities all bills rendered for any damages and/or adjustment charges relating to the service connection.

Invoices for utility bills are due and payable on presentation. If not paid within 28-days after the rendering of invoice, the account shall have a surcharge of one percent per month as a late fee penalty. The applicant further agrees to pay all costs of collection for non-payment, including attorney’s fees, court costs, and interest as allowed by law. All accounts are subject to the current minimum charge regardless of water usage.

Applicant acknowledges that water and sewer systems require maintenance. Therefore, the City does not and cannot guarantee that there will not be service interruptions. The applicant further agrees to release and discharge the City of Chesapeake, Department of Public Utilities, from any liability for any damages resulting from the bursting of any water main, service pipe or hardware, facility malfunction or from the shutting off of water for repairs, extensions or connections, or from the failure of the water supply, nor shall the City be liable for any damage resulting from the restriction of sewerage flows due to sewer stoppage or any other failure of system components, except that Applicant shall not be required to indemnify the City when said damages are caused by the negligent, grossly negligent or willful misconduct of the City, its agents, employees or representatives.